Privacy Policy
Last updated: April 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from snackshaul.com (“the Site”). We take your privacy seriously and are committed to being transparent about how we handle your data.
What information we collect
Browsing information
When you visit our site, we automatically collect certain data about your device and browsing activity. This includes your web browser type, IP address, time zone, cookies stored on your device, the pages you view, how you found us (search terms or referring sites), and how you interact with the Site. We collect this using:
- Cookies — small data files placed on your device that often contain a unique anonymous identifier. You can learn more about cookies and how to manage them at allaboutcookies.org
- Log files — these record actions on the Site including your IP address, browser type, internet service provider, referring/exit pages, and timestamps
- Pixels and tags — electronic files that help us understand how visitors browse and use the Site
Order information
When you make or attempt to make a purchase, we collect your name, billing address, delivery address, payment details (processed securely — we never store full card numbers), email address, and phone number.
Together, browsing information and order information make up your “Personal Information” as referenced throughout this policy.
How we use your information
We use your order information to:
- Fulfil and process your orders, including payment processing, shipping, and sending order confirmations
- Communicate with you about your order, subscription, or account
- Screen orders for potential fraud or risk
- Send you marketing communications about our products, offers, and new arrivals — only where you’ve given us permission to do so
We use your browsing information to:
- Monitor for potential fraud and security risks
- Improve and optimise our website experience
- Understand how customers browse and interact with our Site
- Measure the effectiveness of our marketing campaigns
Who we share your information with
We share your information with trusted third-party services that help us run our business. These include:
- WooCommerce and WordPress — our e-commerce platform. You can read about their privacy practices at automattic.com/privacy
- Stripe — our payment processor, who handles your card details securely. Read their policy at stripe.com/privacy
- Royal Mail and other delivery partners — to ship your orders
- Google Analytics — to help us understand how visitors use the Site. Read more at google.com/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
We may also share your information if required to comply with applicable laws, respond to a legal request, or protect our rights.
Marketing and advertising
We may use your information to show you relevant advertisements or send you marketing messages we think you’ll find interesting. You can opt out of targeted advertising through these links:
You can also visit the Digital Advertising Alliance’s opt-out portal to manage your preferences across multiple services.
Do Not Track
Please note that we do not currently alter our data collection or usage practices when we detect a Do Not Track signal from your browser.
Your rights
If you are a UK or European resident, you have the right to:
- Access the personal information we hold about you
- Request that your personal information be corrected, updated, or deleted
- Object to or restrict the processing of your data
- Request a portable copy of your data
To exercise any of these rights, please contact us at hello@snackshaul.co.uk.
We process your information to fulfil contracts with you (such as when you place an order) and to pursue our legitimate business interests as described above.
Data retention
When you place an order, we retain your order information for our records unless and until you ask us to delete it. Browsing data is retained for analytics purposes and is periodically purged.
Data security
We take reasonable precautions to protect your personal information. All payment transactions are encrypted using SSL technology. We never store your full payment card details on our servers — this is handled securely by our payment processor (Stripe).
Children’s privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
Cookies
Our Site uses cookies to enhance your experience. These include:
- Essential cookies — required for the site to function (cart, checkout, login sessions)
- Analytics cookies — help us understand how you use the site (Google Analytics)
- Marketing cookies — used to show you relevant ads on other platforms
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect your ability to use certain features of the Site.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch: